Fixed Mobile Convergence Featured Article

November 03, 2009

Free Webinar Today Looks at Smartphone Satisfaction Results



Smartphones are increasingly becoming a top choice for business users and consumers because they serve as more than just a device for placing calls, but are more like mini-computers that serve the many needs of today’s connected users.
 
Since the introduction of the iPhone (News - Alert) and a number of other popular smartphones, consumers have realized the benefits of the multi-use devices.
 
To take a closer look at just how much consumers are loving or loathing these smart devices, a free Webinar happening to today, Tuesday, Nov. 3, 2009 at 2 p.m. Eastern, will uncover providers are winning the race and what’s driving new users to smartphones.
 
Sponsored by CFI Group, the free Webinar, “Smartphones, Providers, and the Customers Who Love (and Loathe) Them,” will highlight the results of the 2009 Smartphone Satisfaction Study which used the methodology of the American Customer Satisfaction Index (ACSI) to predict financial performance.

Guest presenters, Doug Helmreich, program director at CFI Group, and Philip Doriot Partner, vice president at CFI Group, will also examine the growth and expansion of the smartphone, business users vs. consumers, and their effect on network providers.

This is an event you won’t want to miss. Register Now.


Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.

Edited by Michael Dinan


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