Fixed Mobile Convergence Featured Article

March 25, 2009

InnoPath Software to Work with LTE Players



InnoPath Software, a provider of mobile device management solutions, is reportedly joining hands with tier 1 operators to assist in their planned Long Term Evolution (LTE (News - Alert)) deployments.

This next generation LTE technology lays the basis for a new mobile landscape, over-the-air management infrastructure in support of activation and care, and provides a break from OMA-CP vendors and their current obsolete platforms.

According to the Global System for Mobile Communications Association (GSMA (News - Alert)), more than 26 operators worldwide have plans to deploy the revolutionary LTE technology. Out of 26, more than 10 operators are expected to launch commercial LTE services by the end of 2010.

InnoPath Software’s customers include AT&T, Verizon, Samsung, LG, KDDI and China Telecom (News - Alert). Key elements of InnoPath Software’s LTE support include activation, device support, standards evolution and care.

“InnoPath should be considered the vendor of choice for LTE over-the-air management and care, because our product line supports mobile operators in multi-protocol network environments while our understanding of care needs, powered by our client and server product line, makes for a complete solution,” said Tom London, CTO, InnoPath Software (News - Alert), in a statement.

InnoPath’s ActiveCare server supports Code Division Multiple Access (CDMA), Global System For Mobile Communications (GSM), Worldwide Interoperability for Microwave Access (WiMAX (News - Alert)) and now LTE, tying the circuit/SMS world with Internet Protocol (IP).

This support leverages the extensibility of the platform, as well as company’s understanding of OMA-DM standards evolution, and the deployment plans of its tier-1 customers worldwide.

Due to customer demands, global operators are in the process of improving bandwidth, service availability, device procurement and application/device stability for their mobile broadband services. LTE is considered as one of the solutions to improve the quality of services.

Following the successful deployment of LTE platforms, both enterprises and retail customers will use mobile devices or laptop data cards as their primary means of communication in a mobile broadband environment.

When it is available for commercial launch, LTE may be considered better than the present 3G services thanks to its speed. But timing of the availability of LTE equipment is still debatable.

Innopath Software recently announced its next-generation solution, ActiveCare, which reportedly provides operators with an active connection between the subscriber’s phone and frontline care, reducing call handling times, operational expenses and increasing first-call problem resolution in addition to improving user satisfaction, TMCnet reported.

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Patrick Barnard

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