Fixed Mobile Convergence

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Fixed Mobile Convergence

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March 11, 2009

Cablevision Attracting New Customers with its Free Muni Wi-Fi Service

By Patrick Barnard, Senior Web Editor, TMCnet


If you’re a cable operator with mobility on your mind, and you’re seriously considering rolling out municipal Wi-Fi as an added service for your customers, you might want to take into account Cablevision’s recent success with Optimum (News - Alert) Wi-Fi, a complementary outdoor Wi-Fi service for existing broadband subscribers which the company launched last year.


According to a report from market research firm Dell' (News - Alert)Oro Group, Optimum Wi-Fi contributed to “more than 70 percent sequential growth” in Cablevision's net subscriber additions in the fourth quarter of 2008, “a rate higher than any other cable operator in North America.”
 
According to Ben Kwan, analyst of wireless LAN research at Dell'Oro Group, Cablevision “has seen a strong lift in net subscriber additions” since it rolled out the new service two quarters ago.

Cablevision’s Wi-Fi broadband network covers parts of its footprint in New York, Connecticut and New Jersey. The company has taken a different approach compared to other carriers’ muni Wi-Fi projects in that it isn’t treating it as a separate moneymaking venture: Rather, Cablevision launched the service for free with the hope that it would help it attract and retain customers of its regular broadband service. (The fact that the company already owns a high-speed Internet infrastructure that can be accessed by the Wi-Fi radios certainly helped.)

Apparently the strategy is working: Customers love the new service and word of mouth is spreading, resulting in increasing subscriptions. With download speeds of 1.5 megabits per second, Optimum Wi-Fi not only lets subscribers take their broadband service with them, making their laptops just like their desktops, they can also get fast wireless Internet access via their Wi-Fi enabled phones.
 
It’s likely that over the next few years other cable operators will follow in Cablevision’s footsteps: As the competition with the phone companies heats up, cable operators will have no other choice but to extend their service outside the home. Offering customers free Wi-Fi in dense metro areas appears to be a good marketing move to not only attract new customers, but retain existing ones.

“Cablevision's Optimum Wi-Fi service is rekindling interest in municipal Wi-Fi applications among other large service providers, such as Comcast (News - Alert),” Kwan says. “For this and other reasons, we believe municipal Wi-Fi applications will become an increasingly important growth driver for the service provider mesh market in 2009.”

According to the Dell’Oro Group’s Wireless LAN Quarterly report, the service provider mesh wireless LAN market declined by almost 10 percent in the fourth quarter of 2008, but is expected to reverse this trend and experience double-digit growth in 2009.

What’s more, the report finds that strong, double-digit revenue growth for enterprise-grade 802.11n equipment was only able to partially offset a sharp decline in 802.11a/g equipment sales in the fourth quarter.

The report includes in-depth coverage of the service provider, enterprise, SOHO, and external client devices markets, with tables containing manufacturers’ revenue, average selling prices, and unit shipments by wireless standards 802.11g, 802.11a/g and 802.11n.

Patrick Barnard is a contributing writer for TMCnet. To read more of Patrick’s articles, please visit his columnist page.

Edited by Patrick Barnard


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Fixed Mobile Convergence

encompasses a wide range of mobile services that converge elements of fixed communications infrastructure to complement the core mobile service. In most cases fixed mobile convergence (FMC) services allow the user or the network to take advantage of higher speed, cheaper local unlicensed access networks in local environments for lower value, high volume transactions.
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Social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
The Promise of Mobile Unified Communications
An exclusive Computerworld online survey offers insight into how companies can develop cost-effective strategies for implementing or improving mobile applications and foster an efficient workplace.
Who Needs a Desk Phone?
By Cliff Edwards
BusinessWeek
FMC White Papers
FMC Press Releases
FMC Convergence Showcase
BlackBerry® Mobile Voice System (BlackBerry MVS) BlackBerry® Mobile Voice System (BlackBerry MVS) converges office desk phones and BlackBerry® smartphones, allowing users to access standard enterprise voice features whether at their desks or on the go*. BlackBerry MVS encompasses BlackBerry® MVS Client software for BlackBerry smartphones, BlackBerry MVS Services of BlackBerry® Enterprise Server, and the Ascendent Voice Mobility Suite.

With BlackBerry MVS, BlackBerry smartphone users can access enterprise desk phone options directly from the menu interface of the BlackBerry phone application, while at the same time securely authenticating to the organization’s enterprise telephony system (PBX). BlackBerry MVS also gives IT administrators the control to set voice policies on the BlackBerry smartphone, so that inbound and outbound calls use the enterprise line. This allows for all mobile calls to be logged or recorded for compliance with regulatory or corporate standards.
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