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December 04, 2008
Perlego's SaaS Solution for Mobile Device Management Now Supports BlackBerry Smartphones
By Michael Dinan, TMCnet Editor
In a move that targets an increasingly mobile workforce, a Gig Harbor, Washington-based company announced today that one of its flagship device management systems now supports Research In Motion’s BlackBerry (News - Alert) smartphones.
Officials at Perlego Systems, Inc. say their so-called “Horizons” multi-platform, carrier-neutral solution will allow customers to manage devices such as the BlackBerry Pearl, Curve, Bold and Storm (pictured below) from a single administrative console.
According to Todd Ostrander, chief executive officer of Perlego, the company is dedicated to helping customers manage all of their mobile devices in a single system, regardless of the number of carriers they use or platforms they have in service.
“This product release is an important milestone for our business, and we look forward to the expanded opportunities it brings,” Ostrander said. “We’re encouraged by the feedback of partners and customers that participated in the beta release, and look forward to addressing the larger needs of the market.”
Specifically, Horizons is designed to help enterprises, distributors, carriers and VARs manage deployed smart wireless devices by leveraging a software-as-a-service architecture and over-the-air technology, Horizons is designed to help administrators perform critical mobile device management and data assurance processes, without negatively impacting IT department resources or worker productivity.
Today’s announcement about supporting BlackBerry devices comes on the heels of a report from RIM that the Waterloo, Ontario-based company is cutting its quarterly profit estimates for the quarter that ended Nov. 29 from a range of about $2.95 billion to $3.1 billion down to $2.75 billion.
Even so, in September of this year, RIM announced the number of BlackBerry subscribers had reached approximately 19 million. This equated to 53.6 percent of the U.S. market for smart phones in the second quarter of 2008, Perlego says.
Officials at the company say that with Horizons, administrators can perform management functions over-the-air, including: backing up and restoring data on a device; disabling a lost or stolen device; issuing software updates and patches; configuring device and user settings; and tracking and inventorying all their smart devices.
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Michael Dinan is a contributing editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Michael’s articles, please visit his columnist page.
Edited by Michael Dinan
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